Measurable impact

  • 65% Increase in Time Tracking Compliance
  • 50% Reduction in Manual Follow-Ups
  • 40% Faster Time Logging
  • 30% Improvement in Project Estimates
  • 10% Increase in Billable Hours Logged

THE CHALLENGE

Why Time Tracking
Often Fails

Before development began, research was conducted to understand the key barriers to successful time tracking:

  • Inconsistent Employee Compliance – Some employees log hours regularly, while others forget, leading to unreliable data.
  • Excessive Managerial Oversight – Managers spend too much time sending reminders and verifying logs.
  • Lack of Workflow Integration – Employees are less likely to track time if it requires switching between multiple platforms.

The goal was clear: automate tracking, reduce manual oversight, and make logging effortless within existing tools.

THE SOLUTION

Time tracking is essential for project management, yet most organizations struggle to implement it effectively. While some employees track their hours diligently, others forget or neglect it, leading to inconsistent data and increased micromanagement. Managers waste valuable time chasing updates, making time tracking more of a burden than a tool for efficiency.

To solve this, Track Minder was developed as an automated, Slack-integrated time-tracking solution that seamlessly connects with Jira and ClickUp. By embedding tracking into daily workflows, it eliminates manual follow-ups, improves compliance, and provides managers with real-time insights—all without disrupting productivity.

OUR APPROACH

Designing an
Effortless Solution

PHASE 1

Research & Strategy

  • User Interviews & Behavior Analysis – Conducted 15+ interviews with project managers and employees to understand adoption blockers.
  • Workflow Mapping – Identified when and where employees were most likely to track time—or forget to.
  • Prototype Testing – Built and tested Slack-based prototypes to refine interactions and improve user engagement.

Key Insight: Employees were significantly more likely to log time when prompted within Slack rather than switching to a separate tool.

PHASE 2

  • Slack Bot for Automated Reminders – Developed a smart bot that reminds users to log time based on behavior, reducing the need for managerial follow-ups.
  • Real-Time Sync with Jira & ClickUp – Ensured automatic updates across project management tools.
  • Manager Dashboard & Reporting – Created a dashboard for monitoring logging frequency, trends, and team productivity.
  • Smart Notifications – Designed personalized reminders that adjust based on user activity, preventing notification fatigue.

Challenge: Early users found frequent reminders intrusive. The system was refined to send adaptive notifications—only nudging employees who consistently forget.

PHASE 3

To validate Track Minder’s effectiveness, a six-week beta test was conducted with a mid-sized agency, integrating the tool into their daily workflow. Employees adapted quickly to the Slack-based reminders, though some initially ignored notifications. To address this, the system was refined to adjust reminder frequency based on individual tracking habits, ensuring that regular loggers weren’t over-notified while those who frequently forgot received additional prompts.

Managers found that with automated tracking in place, manual follow-ups became unnecessary. Instead of chasing employees, they could rely on the dashboard’s real-time insights to monitor team activity and spot inconsistencies. By the end of the beta phase, time tracking had become a seamless process, reducing friction and improving compliance without disrupting productivity.

OUR APPROACH

Designing an
a Effortless Solution

0%

50% Reduction in Manual Follow-Ups

Automated reminders eliminated the need for managers to chase updates, saving valuable time.

0%

40% Faster Time Logging

Employees spent less time switching between platforms, streamlining the tracking process.

0%

30% Improvement in Project Estimates

More reliable tracking data led to better forecasting and budgeting.

0%

10% Increase in Billable Hours Logged

Reduced tracking friction ensured that more work hours were accurately recorded.

FINAL TAKEAWAYS

Streamlining Time Tracking Through Smart Automation

Track Minder was developed to eliminate the friction of time tracking, embedding automation, smart reminders, and seamless integrations into a single, unobtrusive system. By leveraging Slack-based interactions, real-time synchronization with Jira and ClickUp, and adaptive notifications, the solution significantly reduced manual oversight while improving data accuracy.

As organizations continue to optimize workflow efficiency, future updates will introduce AI-driven analytics, predictive tracking, and deeper automation to refine reporting and time management even further. This case study highlights how well-designed, workflow-driven solutions can transform administrative tasks into effortless, integrated processes—enhancing productivity without disrupting daily operations.

The Standard
We Uphold

Our work speaks for itself, but our clients say it best. We take pride in delivering exceptional digital experiences, built with precision, strategy, and craftsmanship. Their words reflect our commitment to excellence and the impact we create.

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An exceptional team—flexible, creative, and incredibly skilled. Like a Swiss Army knife, they bring deep expertise across many areas and are always eager to help. Dedicated, loyal, and truly invested in the success of their clients. Working with them has been a fantastic experience, and we would highly recommend them to others. Thank you for your outstanding work!

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Mark R.

CEO

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A highly experienced and intuitive agency that truly understands client needs. Working with them was effortless—I didn’t have to stress or spend time over-explaining. From start to finish, I felt confident that my project was in expert hands. I’m continuing to collaborate with them on multiple projects and will gladly do so for future needs.

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Sonia S.

CTO

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A++

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John S.

Creative Director

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Thank you for the efforts that you put in! We appreciate every ounce of it!

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Admir H.

Head of Marketing